Billing

Where do you go to get help with a billing problem? Can’t Download anything on my phone because I supposedly owe money but don’t recall buying anything on my phone.

iPhone XR, iOS 15

Posted on Jan 1, 2022 7:43 PM

Reply

Top-ranking reply

Raicya

Level 10

210,075 points

Posted on Jan 2, 2022 3:49 AM

See this Apple article: If you can’t download or update apps on your iPhone or iPad

https://support.apple.com/en-gb/HT207165

View in context

Similar questions

My phone won’t let me download anything because it says I owe yall but I haven’t spent any money on here I need help wit billing
447 1
"There is a billing problem with a previous purchase." on iPhone [Edited by Moderator]
1133 1
Billing problem It said there is a billing problem with your previous purchase and I don’t have a card that money on it so how do I fix that
515 1

1 reply

Top-ranking reply

Raicya

Level 10

210,075 points

Jan 2, 2022 3:49 AM in response to stkeys114

See this Apple article: If you can’t download or update apps on your iPhone or iPad

https://support.apple.com/en-gb/HT207165

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Billing

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up