Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iphone stuck on apple logo

My phone spontaneously froze on apple logo today.

I was able to connect it to my computer in safe mode however it says unable to update and I need to restore it to factory.

My problem is that it hasn't been backed up in a few days.

Is there a way to preserve the photos, ect.


perhaps i can take out the sim for the meantime?

iPhone SE, iOS 12

Posted on Jan 1, 2022 10:57 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 1, 2022 11:43 PM

Please follow the steps in the following link for support with this issue: If your iOS device restarts or displays the Apple logo or a spinning gear unexpectedly


1 reply

iphone stuck on apple logo

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.