Apple increased the wait time from 24 hours to 13 days
My dad forgot his Apple Id's password, and despite everything we tried, Account Recovery was the last update. I used my own iPhone (although I hadn't added him as a family member yet), to reset his password, and the system asked a couple questions, and after code verification to my mobile and email, Apple finally said that I can reset the password in 24 hours. By then, I formatted the iPhone that he was using, by the help of iTunes. Even then , I did not try to reset the password, or try to login to Apple Id, which could totally block the Apple Id.
After 24 hours, the wait time was increased to 13 days, with a message as shown below.
You will be able to reset your password in 13 days
When it is time to reset your password, we will send instructions to ••••••••52. Apple Support cannot help to reduce your waiting period.
Didn’t make this request? Check for a confirmation message from Apple, which includes a link to cancel it. You will have received this via email or your Messages app
I hadn't made any purchase, so I dont have any credit card in file. But, why is Apple taking so long, to give back that account? I am willing to furnish any proof of ownership of the device. Also, the iPhone is locked to owner, so he cannot even access the device at all. So, all his office work related apps are locked.
- Is it so, that Apple has useless security systems ?
- Also, do I need to wait longer than 13 days, because Apple systems can do whatever they want ?
- Also, what steps do I need to follow after 13 days (any heads up, and what not to do before this time)?
iPhone SE
