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iPhone 13 reboot issue

Hello, my Father recently purchased an iPhone 13 and was having some trouble connecting to Bluetooth devices, he did a factory reset which somewhat resolved the issue however now every time he is receiving a call or tries to make a call the phone resets. It just shuts off and the Apple logo pops up. We’ve reset the phone multiple times on our own but nothing has worked. Any advice to resolve this issue would be helpful. Thank you

iPhone 13

Posted on Jan 2, 2022 9:59 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 2, 2022 3:34 PM

You should arrange a repair

https://support.apple.com/iphone/repair/service

or: contact Apple Support 

or take it back to the store.

see also

Prepare your iPhone for packing and shipping

 

1 reply

iPhone 13 reboot issue

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