While trying to set up my homepod mini, it requests to set up the two-factor authentication and to sign in to iTunes. However 2-factor is already on “Yes” and iTunes are signed in. What is going on? Can we solve this? (Note: iphone is updated to latest ios)
hi Everyone,
i had some issue and i just find solution.
Just Sign out your apple id and sign in back.
then restart your iphone. Then all works well.
Thanks,
Katherine
Hi there Andrew_Gr,
We understand you're experiencing an issue with setting up your HomePod mini, and we'd like to share some resources that can help.
Get started here: Set up and use HomePod mini and HomePod
This page may also help: If you can't set up HomePod
Regards.
Andrew_Gr,
Thanks for reviewing those articles, and keeping us updated.
In order to look into the HomePod mini setup issue further from here, reach out through this link: Get Support
Take care!
Dear Erica, thank you for your above however kindly note as per my last that I have followed all guidelines and the above requested items in the photo, however I cannot complete the installation of the product. Once again I note that two factor is “on” and I am signed “in itunes”. Appreciate yours..
Hey Erica,
This is Jake I have the same issue and it's so annoying, did you ever get the issue figured out?
Homepod mini set up issue
