Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My computer won’t turn on but has been completely charged

The screen is completely black and I’ve tried everything I can think of, what should I do?

MacBook Air 13″, OS X 10.11

Posted on Jan 2, 2022 6:32 PM

Reply
2 replies

Jan 2, 2022 7:33 PM in response to Jade_maiden

Hi, and Happy New Year.

Following document could help your issue.

If your Mac starts up to a blank screen - Apple Support

If it doesn't help, contact Apple Support or make Genius Bar reservation if your local retail AppleStore is open or find opened local Apple Authorized Service Provider to be examined your MacBook Air there.

Official Apple Support

Genius Bar Reservation and Apple Support Options - Apple

Apple - Find Locations - Location Selector


My computer won’t turn on but has been completely charged

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.