New M1 MacBook Pro SD Card Reader creating Kernel Panics

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Level 1

12 points

New M1 MacBook Pro SD Card Reader creating Kernel Panics

My client has a brand new, top-of-the-line M1 MacBook Pro. Today he encountered a problem when reading images off an SD card using the built-in SD card reader. This was during an import into Lightroom. It would get to a certain image, and then completely crash the computer. The resulting Crash Report shows a kernel panic involving the SD card reader. The Crash Report first line is "panic(cpu 3 caller 0xfffffe00299bb7d8): "apcie[1:pcie-sdreader]::handleCompletionTimeoutInterrupt:" etc. etc.

I had him use a different SD card reader via an adaptor and the images imported without issue. The card is a new Sony SF-M Series SF-M256 flash memory card - 256 GB - SDXC UHS-II. The other cards he used without issue, but they were smaller sizes. This is the only 256GB he tried to use, resulting in the kernel panics. The issue is repeatable and demonstrable. Please advise. Thank you.

MacBook Pro (2020 and later)

Posted on Jan 2, 2022 8:10 PM

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Answer 1

1ssmith

Community Specialist

Jan 3, 2022 2:25 PM in response to John Hiler

Hello John Hiler,

We understand there is an issue when using the SD card reader and unexpected restarting. We'll be glad to assist.

We'd recommend trying the steps in this article to help resolve the issue: If your Mac restarted because of a problem

Cheers!

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Answer 2

John Hiler Author

Level 1

12 points

Jan 4, 2022 1:00 AM in response to 1ssmith

All available updates were already installed.
Lightroom works fine on all other SD cards or when using a different reader. Only the built-in reader and this 256GB card cause the kernel panics. So far, anyway. Doubt Adobe's software is causing kernel panics. That would be huge failure.
I attempted Safe Mode reboot but apparently the terminal command "sudo nvram boot-args="-x"" has been broken and no longer works in Monterey? I spent over an hour with Apple Specialists in a chat last night and their suggestions were for commands that no longer work. (I work remotely.) Disappointing that Apple's own employees aren't educated enough to know when Apple breaks its own terminal commands. Shamefully poor quality of support from Apple.
As you know, the OS cannot be reinstalled remotely. Reinstalling the OS is a poor excuse for a recommendation. A nuclear option when no better idea can be formulated. It's a brand new top-of-the-line M1 MacBook Pro. Are you saying Apple's own production line cannot install the OS correctly? Please.

I should be able to reboot in safe mode remotely. Yet not a single Apple tech could figure out how to do it. It used to work no problem. Now it doesn't. Go figure. Where is the documentation for EOL of the boot-args command?

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New M1 MacBook Pro SD Card Reader creating Kernel Panics

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