Facetime Audio Way Too Loud

Hey!

I’ve been having the same problem, i’ll be on FaceTime and then randomly the audio goes to max and I cant turn it down, even the control centre volume shows that it’s at the lowest but it sounds like it’s on the max. Have you found a solution other then ending and restarting the call?

If you go into a app and play a video turning that video volume all the way down is the only way I’ve seen to turn the FaceTime call down too without having to hang up on the person you’re on the phone with, for me it’s usually someone sleep on the phone so if I hang up it’s just over wit 😂 so just turn a video all the way down and you’re golden.

This has also been happening to me since i got the update, i try different types but nothing happens. It’s usually normal for a while then randomly gets loud and i can’t lower the volume at all. When i hang up and call back it’s fine but it keeps happening.

if you close all your apps that use regular audio, close them all out them mess with the volume and instead of it being the regular volume it should uave a little phone next to it, indicating its now controling the in call volume. then you can put it how you like then open tik tok or whatever you were on back up then you should be able to control your regular volume.

So I’ve been having this issue also, every single FaceTime call I have the more frequent it becomes but I’ve somewhat figured out what the issue is.

If you have tiktok (it’s the only app I’ve notice that does this) but when you receive a notification (even if it’s in app) your audio will randomly glitch out and you won’t be able to change your volume.

The only thing that’s worked that fixes the volume is playing audio (either music or a video) and it will fix itself. (You can do it while you’re in call)

I’m not sure why its causing this issue but I hope it gets fixed. If it’s not tiktok that’s causing it, it’s a notification issue with apple then.

Hey there, aslbros.

Welcome to the Apple Support Communities! Thanks for posting about the audio issues you've experienced in FaceTime when using speaker mode. We'd glad to see how we can help out.

If you're using iOS 15, there are a few audio settings within FaceTime that your iPhone 12 mini can take advantage of. When you mentioned testing out microphone modes, did you mean that you've already tried both Voice Isolation and Wide Spectrum modes? We ask as those could either amplify or remove ambient noise around you, which could affect how you hear things. If not, learn more in Change FaceTime audio settings on iPhone.

Did this begin suddenly, or has the volume been very high when using speaker mode for the entirety of your ownership of the iPhone 12 mini? If this is a fairly new issue, have you restarted the iPhone since it began? if not, try that.

Take care.

i found that U can fix it for about a minute if you start typing somewhere and then it returns back to really loud but just like type or something if You can’t restart your phone which seems to be the temporary fix

I haven't. Once it just randomly went back to normal but I can't remember what button I pressed if I pressed anything.

Has anyone found a solution to this?

Just playing audio on top of your call is the only way to temporarily fix it right now, or deleting tiktok. (I haven’t deleted mine but I know people who don’t have tiktok that don’t have the glitch)

This has been happening for a while. It happened on my XR and I recently upgraded to a 13; same problem. I tried all the mic tests as well; no help. Def a software issue and I hope they resolve it

I’ve found that going to settings and adjusting the ringer volume temporarily fixes it, still haven’t found a permanent fix either.