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Hi
i have been trying to cancel a subscription for the MyKeto app. It is not showing as active anywhere on my AppleID but they are still charging me every month. I have contacted support@myketo.care who just keep referring me back to Apple. How do I get rid of this thing? I don’t have the app anymore, and no way to cancel it without Apple’s help.
iPhone 11, iOS 15
Managing auto-renewing subscriptions -
http://support.apple.com/kb/HT4098
M1 Mac mini, macOS 12.1; Watch, series 5 GPS/cellular, watchOS 8.3; iPad Pro 2nd Gen, iPadOS 15.2; iPad Air 2, iPadOS 15.2; iPhone 12 Pro, iOS 15.2; TV 4th Gen, tvOS 15.2; HomePods, audioOS 15.2 and Airport Express w/ Airplay 2
Managing auto-renewing subscriptions -
http://support.apple.com/kb/HT4098
M1 Mac mini, macOS 12.1; Watch, series 5 GPS/cellular, watchOS 8.3; iPad Pro 2nd Gen, iPadOS 15.2; iPad Air 2, iPadOS 15.2; iPhone 12 Pro, iOS 15.2; TV 4th Gen, tvOS 15.2; HomePods, audioOS 15.2 and Airport Express w/ Airplay 2
MyKeto Subscription not active but still being charged?
