You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Ipad email screen, remove annoying list of emails across bottom of screen

How do I remove that really annoying list of emails across the bottom of the mail screen whenever i open the mail app. See image below:


iPad Air 3, iPadOS 15

Posted on Jan 3, 2022 2:58 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 27, 2022 8:45 AM

Since installing iOS 15.6.1 annoying little boxes come up at bottom of email. There is a plus sign to add, but no way to PERMANENTLY remove. They are of no use to me but are very annoying so I am repeatedly tapping to put them out of sight. Is there something I can do in settings to get rid of them?

48 replies
Question marked as Top-ranking reply

Aug 27, 2022 8:45 AM in response to Pirate_Jenny

Since installing iOS 15.6.1 annoying little boxes come up at bottom of email. There is a plus sign to add, but no way to PERMANENTLY remove. They are of no use to me but are very annoying so I am repeatedly tapping to put them out of sight. Is there something I can do in settings to get rid of them?

Mar 7, 2022 4:09 PM in response to LotusPilot

So far as I can tell what Pirate_Jenny is referring to is not Shelf, which is a way to easily switch between apps. What frustrates her and me both are these little thumbs that show up in Mail and, say, YouTube, with previously visited pages. I HAVE looked in both the Guide and Tips and can’t find any reference to them. (Not saying they aren’t listed there somewhere but simply that I can’t find them.) They are way more annoying than useful and there should be a way to turn them off.

Apr 17, 2022 3:15 PM in response to Smr1111

It has made me feel a little better that so many others find these "features" that a user is unable to disable as bothersome as I do.


With every new release it seems the O/S engineers at Apple find a new way to add something annoying that the user has no control over. Especially annoying are the so called features that turn your screen into a three ring circus unless you constantly waste time cleaning up after them.

Jan 3, 2022 3:07 AM in response to Pirate_Jenny

You appear to make reference to the “Shelf” - this being a new feature of the now revised iPadOS multitasking environment. 


iPadOS permits you to have multiple “instances” of the same App - each instance being self contained. The shelf, when triggered, shows a thumbnail of each running instance of an App - or open page within it.


For example, if you have three running instances of Mail, or individual open messages, you will see three thumbnails that correspond to each running instance or open email - plus a button to open another. Simply tapping a thumbnail will switch directly to that open page. Each App has its own corresponding shelf.


This article from Appleinsider has a useful explanation of this new feature along with many of the updates to multitasking:

https://appleinsider.com/articles/21/08/12/how-to-master-multitasking-on-ipad-and-ipad-pro-in-ipados-15


The iPad User Guide is also a rich source of frequently overlooked information. The Guide is available both online using a web browser (such as Safari), or as an Apple Books download:

iPad User Guide - Apple Support

https://books.apple.com/book/id1567104892


You should note that the shelf is an integral component of the multitasking User Interface. It cannot be disabled.

Apr 1, 2022 3:46 AM in response to LotusPilot

I completely sympathize with the others on this issue.

1) the thumbnails are so tiny you can’t see what they are until you open them.

2) why would anyone need multiple copies of the same email they’ve stored in the drafts folder?

3) how does one know which version is the most current?

4) when you try to get rid of them you don’t know if you’re deleting the draft you want to keep

5) what beneficial purpose does this “feature” have?

6) Grant it, I’m a new iOS user, but I’m no newbie to using computers. This “feature” seems to be something for ADHD sufferers, not a multitask helper. Sorry, I can think of no use for this at all; it just puts me in a panic fearing loss of work I’ve spent time on and am still working on.

7) If doable, please forward these comments along to developers to at least make the “feature” optional.

8) Otherwise, I am thoroughly enjoying my excursion into the world of Apple.

Thank you!

Mar 8, 2022 10:42 PM in response to Pirate_Jenny

I had the same issue and took me a while to figure out what was going on.

I was able to remove them by clicking on them individually and canceling or deleting them. Some are old drafts saved in the system and some for me were multiple email window emails I had never closed. After dealing with them individually and eliminating them I do not get them popping up anymore. If I do see them it will actually be useful to remind me to either finish what im working on or to delete it if it is not needed anymore.

Hope this helps.

Ipad email screen, remove annoying list of emails across bottom of screen

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.