I googled how to redeem my Apple gift card. It said thru iTunes. But now I've got $25 credit at iTunes, but I wanted it for my whole Apple account! My apple account shows ZERO balance! There's no way I would buy $25 worth of iTunes. How do I get it to show up in my Apple account? Not happy. :-(
Hi ArtsySue,
We understand you need assistance with your Apple ID balance. As noted in the following article "When you redeem an Apple Gift Card or App Store & iTunes gift card, you can make purchases with your Apple ID balance. Those purchases can include apps, games, subscriptions like Apple Music or iCloud+, and more. But for some purchases, Apple ID balance can't be used.":
How to redeem your Apple Gift Card or App Store & iTunes gift card
We would also suggest the following article, specifically the section "If your Apple ID balance seems incorrect":
Hope this helps!
Have a great day.
Hi ArtsySue,
We understand you need assistance with your Apple ID balance. As noted in the following article "When you redeem an Apple Gift Card or App Store & iTunes gift card, you can make purchases with your Apple ID balance. Those purchases can include apps, games, subscriptions like Apple Music or iCloud+, and more. But for some purchases, Apple ID balance can't be used.":
How to redeem your Apple Gift Card or App Store & iTunes gift card
We would also suggest the following article, specifically the section "If your Apple ID balance seems incorrect":
Hope this helps!
Have a great day.
OOOOPS!!!!!!!!!! MY (very, very, very) BAD!!!!!!!!!!!!
I skimmed the article you suggested, but didn't do WHAT it
suggested (to sign out / sign in). I've done that, and VOILÀ!
My balance is now showing the $25 in my "Apple" account!
YAY!!!!!!!!!!!!!!!!!! So sorry to be so petulant. ;-)
Artsy Sue
Yeah, I've done that. My "Apple" balance says $0.00
My iTunes balance says $25.00.
That is *not* where I want my $25 to be. I want it to
be in my "Apple" account, not in my "iTunes" account.
How can I change this??? Still not a happy camper. :-(
Apple Gift Card ended up in iTunes instead of my Apple account - how can I change this?
