Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Your App Store and iTunes account has been locked.

hello please help me, I don’t understand what’s wrong with my account.

I have such an error - your account in the App Store and iTunes is blocked.

Posted on Jan 3, 2022 11:27 AM

Reply
Question marked as Best reply

Posted on Jan 3, 2022 11:30 AM

According to "If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support:"

"Contact Apple Support for help.

If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.

When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help."

1 reply
Question marked as Best reply

Jan 3, 2022 11:30 AM in response to Mary_V

According to "If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support:"

"Contact Apple Support for help.

If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.

When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help."

Your App Store and iTunes account has been locked.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.