You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

davenp49 Author

Level 1

4 points

I need to cancel a subscription, but the system will not allow it?

I need to cancel a subscription, but the system will not allow it.

iMac 21.5″, macOS 10.13

Posted on Jan 3, 2022 1:02 PM

Reply

Top-ranking reply

Level 10

230,642 points

Posted on Jan 3, 2022 3:45 PM

Use the information here to contact Apple Support. If you are getting the buffering when going to Subscriptions on the iPhone, maybe you can see it on this link and handle the cancellation. Subscriptions and Billing - Official Apple Support

View in context

Similar questions

4 replies

Top-ranking reply

Level 10

230,642 points

Jan 3, 2022 3:45 PM in response to davenp49

Use the information here to contact Apple Support. If you are getting the buffering when going to Subscriptions on the iPhone, maybe you can see it on this link and handle the cancellation. Subscriptions and Billing - Official Apple Support

Reply

Level 10

230,642 points

Jan 3, 2022 1:11 PM in response to davenp49

Why won't it allow it? What happens when you try to cancel the subscription? If you receive an error, can you please share the exact text of the error?

Reply

davenp49 Author

Level 1

4 points

Jan 3, 2022 1:15 PM in response to ChrisJ4203

The system stay on continuous buffering, and do not take me to the next step.

Reply

davenp49 Author

Level 1

4 points

Jan 3, 2022 1:29 PM in response to ChrisJ4203

If the system won’t let me in, what’s next?

Reply

I need to cancel a subscription, but the system will not allow it?

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up