App Specific Password - Not allowed to generate - password incorrect error

I've been trying to generate a new app specific password to be able to use iCloud with outlook on my mac for almost a month now.


Initially it was working fine and then I suspect my app specific password expired. So i've tried to go in and create a new one through the appleid website. When trying to generate a new one, after having already logged into the website - it asks for my password again. Then it tells me that the same password that I used to log in with is not correct.


I tried resetting my appleid password to see if that would potentially flush out something and that made no difference. I've tried different browsers and different computers.


Same error every time, even though I am typing in the exact same password that I used to log into the appleid website with.


[Image Edited by Moderator to Remove Personal Information]

Posted on Jan 3, 2022 3:36 PM

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3 replies

Jan 4, 2022 2:17 PM in response to mattyp101

Hey mattyp101,


It sounds like you're having an issue with an App-Specific password. We can understand wanting to look into that further. We want to help.


We'd recommend deleting or revoking that App-Specific password and creating a new one. This article explains how: Using app-specific passwords


"How to manage app-specific passwords

At any given time, you can have up to 25 active app-specific passwords. If you need to, you can revoke passwords individually or all at once.

  1. Sign in to your Apple ID account page.
  2. In the Security section, click Edit.
  3. In the App Specific Passwords section, click View History.
  4. Click  next to a password you want to delete, or Revoke All.

After you revoke a password, the app using that password will be signed out of your account until you generate a new password and sign in again.

Any time you change or reset your primary Apple ID password, all of your app-specific passwords are revoked automatically to protect the security of your account. You'll need to generate new app-specific passwords for any apps that you want to continue using."


Thanks!

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App Specific Password - Not allowed to generate - password incorrect error

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