Why can’t I update the Lost Mode message? An error displays “you can’t change the message for this lost item”

Why can’t I update the Lost Mode message? An error displays “you can’t change the message for this lost item”

iPhone 11 Pro Max, iOS 15

Posted on Jan 3, 2022 7:22 PM

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Question marked as Top-ranking reply

Posted on Jan 4, 2022 4:46 PM

Hello embouck,


Thank you for reaching out to Apple Support Communities, and we'll be happy to help in any way we can. We understand you're having issues with updating a lost item message. To start, check out the informant here about how to add a message to a lost item: Mark an AirTag or other item as lost in Find My on iPhone


Please note: "You can add a message saying that the item is lost and include your phone number or email address." This should happen at the time you marked it as lost and there is no way to update the message after that. If that's something you'd like to see, please provide feedback for Apple about this feature here: Product Feedback


We hope this helps.


Cheers!

1 reply
Question marked as Top-ranking reply

Jan 4, 2022 4:46 PM in response to embouck

Hello embouck,


Thank you for reaching out to Apple Support Communities, and we'll be happy to help in any way we can. We understand you're having issues with updating a lost item message. To start, check out the informant here about how to add a message to a lost item: Mark an AirTag or other item as lost in Find My on iPhone


Please note: "You can add a message saying that the item is lost and include your phone number or email address." This should happen at the time you marked it as lost and there is no way to update the message after that. If that's something you'd like to see, please provide feedback for Apple about this feature here: Product Feedback


We hope this helps.


Cheers!

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Why can’t I update the Lost Mode message? An error displays “you can’t change the message for this lost item”

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