I can no longer swipe up to close an app on an iPhone 12

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Level 1

4 points

I can no longer swipe up to close an app on an iPhone 12

I can no longer swipe up to close an app on an iPhone 12. The app is stuck open. Trying to do a shut down holding the volume buttons and the button on the other side has called 911 twice. It will not connect to a Mac to do a restore as well. It is just stuck. I can swipe down to get notifications and turn on and off Wifi and bluetooth.

iPhone 12

Posted on Jan 4, 2022 4:48 AM

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Answer 1

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Raicya

Level 10

208,425 points

Jan 5, 2022 1:37 AM in response to TTray14

It will not connect to a Mac to do a restore

See this Apple article: If you can't update or restore your iPhone or iPod touch

https://support.apple.com/en-us/HT201263

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I can no longer swipe up to close an app on an iPhone 12

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