MacBook Air not turning on
I have a new MacBook Air. I used it yesterday. Today it’s not turning on when I open it. I need help.
MacBook Air 13″, macOS 11.3
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I have a new MacBook Air. I used it yesterday. Today it’s not turning on when I open it. I need help.
MacBook Air 13″, macOS 11.3
Perhaps the MacBook Air shut itself down. Or maybe is in deep sleep mode?
To check and see that it is shut down, you may have to make it Shut down.
From there, a few options involve attempts to restart; pending any sign of
life from the Mac. This article covers both an assumed startup and failure.
• If your Mac starts up to a 'blank' screen - Apple Support
https://support.apple.com/en-us/HT210905
You may be able to start up the Mac into Recovery. An Apple silicon M1
has different instructions than Intel-based Macs, for most everything.
If you cannot get a rise out of the Mac, consider contacting Apple
for an inspection and further deeper action to determine causes.
The above article comes from this page:
• If your Mac doesn't start up all the way - Apple Support
https://support.apple.com/en-us/HT204156
Other steps may need be taken, however troubleshooting issues
is a matter of trial & error. At a distance, more of each is required.
This may work to see if the Mac can start; admin or users password
is required for Mac to start in Safe mode. Expect to enter PW twice.
• How to use safe mode on your Mac - Apple Support
https://support.apple.com/en-us/HT201262
• Get Support - https://getsupport.apple.com/
Good luck & happy trails! 🌞❄️
Perhaps the MacBook Air shut itself down. Or maybe is in deep sleep mode?
To check and see that it is shut down, you may have to make it Shut down.
From there, a few options involve attempts to restart; pending any sign of
life from the Mac. This article covers both an assumed startup and failure.
• If your Mac starts up to a 'blank' screen - Apple Support
https://support.apple.com/en-us/HT210905
You may be able to start up the Mac into Recovery. An Apple silicon M1
has different instructions than Intel-based Macs, for most everything.
If you cannot get a rise out of the Mac, consider contacting Apple
for an inspection and further deeper action to determine causes.
The above article comes from this page:
• If your Mac doesn't start up all the way - Apple Support
https://support.apple.com/en-us/HT204156
Other steps may need be taken, however troubleshooting issues
is a matter of trial & error. At a distance, more of each is required.
This may work to see if the Mac can start; admin or users password
is required for Mac to start in Safe mode. Expect to enter PW twice.
• How to use safe mode on your Mac - Apple Support
https://support.apple.com/en-us/HT201262
• Get Support - https://getsupport.apple.com/
Good luck & happy trails! 🌞❄️
PS:
Another article to see what to try:
• How to Fix a Mac or MacBook That's Not Turning On - Macworld UK
https://www.macworld.co.uk/how-to/wont-turn-on-boot-3423817/
[Half the above, mentions M1 and it's lack of similar instructions to Intel.]
• How to reinstall macOS - Apple Support
https://support.apple.com/en-us/HT204904
Should your reseller location nearby, the unit may be returned within
a 14-day window & exchanged; or shipped back. Contact Get Support
[Be sure the Mac has sufficient charge in batteries and is on AC adapter.]
MacBook Air not turning on