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ceci115 Author

Level 1

4 points

I can't use/see the erase all content and settings on my Mac book air.

How should I do this?

MacBook Air (2020 or later)

Posted on Jan 4, 2022 2:09 PM

Top-ranking reply

K Shaffer

Level 8

35,314 points

Posted on Jan 4, 2022 2:19 PM

Should those things not be available in your Mac or its macOS version:

"System Preferences includes 'Erase All Content and Settings' only when using macOS Monterey on a Mac with Apple silicon or a Mac with the Apple T2 Security Chip. If this feature isn't available or doesn't work on your Mac, follow these steps instead:

To restore factory settings, learn what to do before you sell, give away, or trade in your Mac.
To erase, follow the steps to erase a Mac with Apple silicon or the steps to erase an Intel-based Mac using Disk Utility."

Some additional ideas are within this article:

• How to reinstall macOS - Apple Support

https://support.apple.com/en-us/HT204904

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I can't use/see the erase all content and settings on my Mac book air.

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