Cannot cancel active subscription
I have an app under active subscription and it says it will expire on March 2022. However, there’s no option to cancel it. How can I proceed?
iPhone 13 Pro Max, iOS 15
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I have an app under active subscription and it says it will expire on March 2022. However, there’s no option to cancel it. How can I proceed?
iPhone 13 Pro Max, iOS 15
There are two type of subscription
1st GIF
2nd GIF
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Hi,
If you do not see the option to ‘Cancel Subscription’ within Subscription Settings, you should see ‘Select an option to resubscribe’.
This means the subscription has been successfully cancelled already, and no further action is required.
Hope this helps.
There is a section called "ACTIVE" and a section called "EXPIRED" but there is no section called "CANCELLED". It is not until a subscription (which may or may not have been cancelled?) has expired that it will appear in "EXPIRED" with a note stating its Cancellation date. This leaves users anxious & unsure about whether they will be charged when an Active subscription expires. This should be stated more clearly. Under Options mine says "Select an option to resubscribe. If you resubscribe, your new subscription will begin again on (in my case) Jan 30, 2022." To help clarify - Apple could add: "If you do nothing, your subscription will Expire. You may be notified but you will not be charged unless you resubscribe."
Cannot cancel active subscription