Newsroom Update

Apple and Google deliver support for unwanted tracking alerts in iOS and Android. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Sound not working

My phone doesn’t have sound. I try listening to music and I can’t hear anything, even when I use headphones it’s silent. I don’t get any notifications and when I switch to silent mode it says “on” when it’s supposed to say “off” instead I cleaned the speakers and nothing works. I also have IOS 15.2

Posted on Jan 4, 2022 11:37 PM

Reply
Question marked as Best reply

Posted on Jan 4, 2022 11:38 PM

If you have a hearing or sound issue on your device then please try some of these processes to set it right


  1. If you have a distorted sound issue on your iPhone --> If you hear no sound or distorted sound from your iPhone, iPad
  2. If you are not able to hear the other person, click this...>If you can't hear a person on a call or voicemail or if the sound isn't ...
  3. If you only hear through speakerphone mode --> If your iPhone is stuck in headphone mode - Apple Support
  4. If the other person is not able to listen to you then please click this to identify the issue --> If the microphones on your iPhone, iPad, and iPod touch aren't ...


If the above options do not mitigate the issues then Contact your carrier and then Contact Apple Support

P

1 reply
Question marked as Best reply

Jan 4, 2022 11:38 PM in response to _midnight_

If you have a hearing or sound issue on your device then please try some of these processes to set it right


  1. If you have a distorted sound issue on your iPhone --> If you hear no sound or distorted sound from your iPhone, iPad
  2. If you are not able to hear the other person, click this...>If you can't hear a person on a call or voicemail or if the sound isn't ...
  3. If you only hear through speakerphone mode --> If your iPhone is stuck in headphone mode - Apple Support
  4. If the other person is not able to listen to you then please click this to identify the issue --> If the microphones on your iPhone, iPad, and iPod touch aren't ...


If the above options do not mitigate the issues then Contact your carrier and then Contact Apple Support

P

Sound not working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.