Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I cannot login to my Mac. I changed the password, but it is not working. What do I do?

I changed my user admin password and now I cannot login. What do I do?

MacBook Pro 13″, macOS 10.13

Posted on Jan 5, 2022 10:45 AM

Reply
1 reply

Jan 5, 2022 3:22 PM in response to 1mic2wil

See if you can create a new administrator account by restarting the Setup Assistant:

  1. Boot into Single User Mode: Start/restart your Mac. As soon as you hear the startup tone, press and hold ⌘ + S until you see a black screen with white lettering. (If you end up back on the login screen after a flash of the black screen with white lettering, enter your password and it will return to the black screen.)
  2. Check and repair the drive by typing /sbin/fsck -fy then ↩ enter - as directed by the on-screen text.
  3. Mount the drive as read-write by typing /sbin/mount -uw / then ↩ enter.
  4. Remove the Apple Setup Done file by typing rm /var/db/.AppleSetupDone then ↩ enter.
  5. Reboot by typing reboot then ↩ enter.
  6. Complete the setup process, creating a new admin account.


Be very careful to notice the spaces in those Terminal Commands.


Once you've done that the computer reboots and it's like the first time you used the machine, except all your data will still be there. Your old accounts are all safe. From there you just change all other account passwords in the account preferences!!

I cannot login to my Mac. I changed the password, but it is not working. What do I do?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.