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hi, My apple id is Lock and I woul unable to unlok my apple id

pl. answer me, how can I unlock my apple id, I forgot the security question's answer, so unable access my email id also. and unable to read email so you suggest me another way to unlock my apple ID.

Posted on Jan 5, 2022 10:49 AM

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Question marked as Top-ranking reply

Posted on Jan 5, 2022 11:01 AM

Hi There,


It appears that your Apple ID may be using Secondary Authentication which involves answering Security Questions or getting an email to your rescue email address. You have indicated you do not remember the security questions and do not have access to the rescue email. In this case, there are no other recovery options to recover your Apple ID as the Security Questions and the Rescue Email are the two recovery methods. Apple Support will not be able to help you recover your account.


I would suggest creating a new Apple ID at this time or attempt to answer your Security Questions again later on.

1 reply
Question marked as Top-ranking reply

Jan 5, 2022 11:01 AM in response to S_hital

Hi There,


It appears that your Apple ID may be using Secondary Authentication which involves answering Security Questions or getting an email to your rescue email address. You have indicated you do not remember the security questions and do not have access to the rescue email. In this case, there are no other recovery options to recover your Apple ID as the Security Questions and the Rescue Email are the two recovery methods. Apple Support will not be able to help you recover your account.


I would suggest creating a new Apple ID at this time or attempt to answer your Security Questions again later on.

hi, My apple id is Lock and I woul unable to unlok my apple id

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