iPhone on start up mode

Hi nathalia98,

welcome to the Apple Community.

Wondering which iPhone model you have, and which iOS version is installed.

You might want too browse these articles from Apple Support:

If your iPhone is stuck on the Apple logo

https://support.apple.com/en-us/HT210616

Apple logo with progress bar after updating or restoring iPhone, iPad, or iPod touch

https://support.apple.com/en-us/HT203435

If your iPhone won't turn on or is frozen

https://support.apple.com/en-us/HT201412

And:

If you still need help:

There is a "Get support" link to Apple at top right on this discussion page .

All the best :-)

All the best :-)

.