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Level 1

5 points

I bought a iPad and it's still hooked to the old iCloud how do I completely erase and start over

I'm trying to reset the iCloud on a ipad

iPhone 13, iOS 15

Posted on Jan 5, 2022 8:17 PM

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Level 9

76,987 points

Posted on Jan 5, 2022 8:50 PM

Is it your account? You can reset your password at iforgot.apple.com.

Is it someone else's Apple ID? You'll need to ask them to unlock the device.

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