I got an update on my iphone XS 2 days ago. And since then my ear speaker is not working at all. I tried resetting all settings, also did a complete hard reset, still the ear speaker doesn't work.
Any suggestions or similar issues?
I am not sure if this is a hardware issue or a software issue as it happened right after completing the update.
Sometimes hardware on the brink of failure will fail during an update but that will not be covered by Apple unless the phone is under warranty
How to arrange a repair:
https://support.apple.com/iphone/repair/service
Anything other than Screen or Battery may be a replacement phone and the price is in the article.
You can see additional service information within the following article:
Prepare your iPhone for packing and shipping
Sometimes hardware on the brink of failure will fail during an update but that will not be covered by Apple unless the phone is under warranty
How to arrange a repair:
https://support.apple.com/iphone/repair/service
Anything other than Screen or Battery may be a replacement phone and the price is in the article.
You can see additional service information within the following article:
Prepare your iPhone for packing and shipping
Good luck!
Yes, thank you for the reply. Suddenly the phone now started heating up after the update, i got a temperature warning. And now its completely dead. I'll visit the apple store soon.
Iphone XS ear speaker not working after software update
