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time machine would not work on new external drive

I tried to install a easy store external drive and connect time machine to it. When I opened the drive to use disk in the time machine preferences it asked to use disk. When I clicked on it it asked me if I wanted to erase disk. I clicked on it and received a message that it could not unmount disk. Help


MacBook Air 13″, macOS 11.6

Posted on Jan 6, 2022 8:17 AM

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Question marked as Best reply

Posted on Jan 6, 2022 1:52 PM

The New Drive, was there Software Bundled with and on the Drive that was Installed on the computer? Often time the Manufacture does this and their software is usually buggy and interferes with macOS.


If the above is correct and accurate - suggest contacting the maker of the drive for Specific Instructions to Remove the software.


Then, follow the advise from previous posting to reformat the drive.


MacOS is very able to manage external drives without outside interferences

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3 replies
Question marked as Best reply

Jan 6, 2022 1:52 PM in response to Nelle23

The New Drive, was there Software Bundled with and on the Drive that was Installed on the computer? Often time the Manufacture does this and their software is usually buggy and interferes with macOS.


If the above is correct and accurate - suggest contacting the maker of the drive for Specific Instructions to Remove the software.


Then, follow the advise from previous posting to reformat the drive.


MacOS is very able to manage external drives without outside interferences

time machine would not work on new external drive

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