Hello, I can't have access to my iCloud Mail for some unknown reason. I keep getting this ''Cannot Get Mail - The connection to the server failed''. It says Account Error: iCloud. I don't know what to do, please help.
iPhone 11, iOS 15
Hello acmail,
Thanks for reaching out to us here seeking help with iCloud mail.
Please start by checking if there is any maintenance or outages in your area: Apple System Status
Next, try using another device. This isolates issues between the account or device.
If you still have issue, please check the troubleshooting here: If iCloud Mail isn't working - Apple Support
If you still have issues, try on another wireless network, or turning off Settings > Wi-Fi, using only your cellular data. Please be aware this will use your cellular data until you turn Settings > Wi-Fi back on, but this step can isolate the wireless network out of the equation.
If you try another wireless network, make sure it meets these requirements: Recommended settings for Wi-Fi routers and access points - Apple Support
Cheers.
Hello acmail,
Thanks for reaching out to us here seeking help with iCloud mail.
Please start by checking if there is any maintenance or outages in your area: Apple System Status
Next, try using another device. This isolates issues between the account or device.
If you still have issue, please check the troubleshooting here: If iCloud Mail isn't working - Apple Support
If you still have issues, try on another wireless network, or turning off Settings > Wi-Fi, using only your cellular data. Please be aware this will use your cellular data until you turn Settings > Wi-Fi back on, but this step can isolate the wireless network out of the equation.
If you try another wireless network, make sure it meets these requirements: Recommended settings for Wi-Fi routers and access points - Apple Support
Cheers.
Cannot Get Mail pop-up
