Apple Intelligence now features Image Playground, Genmoji, Writing Tools enhancements, seamless support for ChatGPT, and visual intelligence.

Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

rhizlane256 Author

Level 1

5 points

My Apple Watch is frozen I don’t know what to do to make it work

My Apple Watch is frozen. It didn’t respond even when I tried to restart it

Apple Watch Series 6, watchOS 8

Posted on Jan 6, 2022 5:33 PM

Top-ranking reply

javaliga

Level 10

119,875 points

Posted on Jan 6, 2022 5:54 PM

The first (and simplest) thing to try if something isn’t working right is to restart your Apple Watch and its paired iPhone. If necessary (device not responding), try a forced restart. Both methods can be found here:

How to restart your Apple Watch - Apple Support

Restart your iPhone - Apple Support

If that doesn't help, the next steps would be to unpair and pair your watch again and restore from the backup just created. This should result in no loss of data. It deletes all temp and corrupted files and re-indexes the file system.

Unpair and erase your Apple Watch - Apple Support

Set up your Apple Watch - Apple Support

View in context

My Apple Watch is frozen I don’t know what to do to make it work

Similar questions