Controller connects but doesn’t work
Ps4 connects but its not working properly only ps button works an the share. Nothing else works tried everything un pair paired reset restart iphone everything anything im missing?? Please help!
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User profile for user:
Eric--F
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Community Specialist
Hi Jr_629,
Thanks for reaching out in Apple Support Communities. We understand that you're having trouble using a PlayStation controller with your iPhone and we'd like to help.
First, have you checked to see if there is a firmware update for the controller?
Does this happen with every game? It sounds like you have covered most of the steps in the resource linked to your post: Pair a PlayStation controller to your Apple device, but is your controller supported?
"See which wireless controllers are supported
"PlayStation DualShock 4 Wireless Controller
PlayStation 5 DualSense Wireless Controller"
Should you continue to have trouble, or you've already attempted these steps, reach out to Apple for additional assistance: Get Support
Best Regards.