how do i restore a disabled iphone

My iphone says disabled plug into itunes

iPhone XR, iOS 14

Posted on Jan 7, 2022 2:00 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 7, 2022 2:06 AM

If your iPhone is running iOS 15.2 or later:--> How to reset your iPhone, iPad, or iPod touch when you forgot your passcode - Apple Support


Shouldn't be this case (iOS earlier than 15.2):

Given that to remove the existing passcode you must connect your device via USB to a computer (a Windows PC running the latest iTunes version, or a Mac, which can run iTunes or Finder, depending on the macOS installed on it), and keeping in mind that if you don't have a backup all data will be lost on that device (except those that you eventually synced to iCloud), pay attention to the specific gestures that you need to perform while connecting your device to the computer.

These are the instructions to re-gain access to your iPhone/iPad:

If it is an iPhone:--> If you forgot your iPhone passcode - Apple Support

If it is an iPad:--> If you forgot the passcode on your iPad, or your iPad is disabled - Apple Support


Also, take a look at this support video about the same matter (for both iPhone and iPad):

https://www.youtube.com/watch?v=7s8-zLG9ySQ


Regards

Giulio

2 replies
Question marked as Top-ranking reply

Jan 7, 2022 2:06 AM in response to olwen128

If your iPhone is running iOS 15.2 or later:--> How to reset your iPhone, iPad, or iPod touch when you forgot your passcode - Apple Support


Shouldn't be this case (iOS earlier than 15.2):

Given that to remove the existing passcode you must connect your device via USB to a computer (a Windows PC running the latest iTunes version, or a Mac, which can run iTunes or Finder, depending on the macOS installed on it), and keeping in mind that if you don't have a backup all data will be lost on that device (except those that you eventually synced to iCloud), pay attention to the specific gestures that you need to perform while connecting your device to the computer.

These are the instructions to re-gain access to your iPhone/iPad:

If it is an iPhone:--> If you forgot your iPhone passcode - Apple Support

If it is an iPad:--> If you forgot the passcode on your iPad, or your iPad is disabled - Apple Support


Also, take a look at this support video about the same matter (for both iPhone and iPad):

https://www.youtube.com/watch?v=7s8-zLG9ySQ


Regards

Giulio

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how do i restore a disabled iphone

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