This discussion is archived
2183 Views 4 Replies Latest reply: Aug 8, 2010 9:40 AM by Chris CA
Currently Being ModeratedAug 7, 2010 12:00 AM (in response to Rumbero421)Go here -> http://iforgot.apple.com/Mac mini (mid 2010) - 2 GB RAM, Mac OS X (10.6.4), silver mini, blue mini, silver shuffle, iTunes 9.1.1 (12)
Currently Being ModeratedAug 7, 2010 11:31 PM (in response to Chris CA)Reseting my password in my actual ITunes account (NewAccount@ATT.net) does not help me when some of my songs have been purchased on an older Account (Old Account@comcast.net).
This old ITunes account (email@example.com) has been disabled by ITunes, for security reasons (too many times trying to re-set it (@Comcast.net) trying to reset so I can hear my old songs / purchases, but since I don't have a Comcast.net account anymore, the Password re-set link is being sent to Comcast.net, and I don't have access to this account anymore).
So all these songs that have an old licence still appear in my actual ITunes song list, but ITunes does not allow me to hear them because the purchase licence is not up to date, even tough I have authorized my new PC and it's up to date on all the new updates.
Any suggestions?Dell, Windows Vista
Currently Being ModeratedAug 7, 2010 11:52 PM (in response to Chris CA)The suggested site: http://iforgot.apple.com/ takes me to re-set my actual password / Account(ITunes Account= Internet Provider (@ATT.NET.
I need to re-set my old password in my old ITunes account (when I had COMCAST.NET)
This old ITunes account was open when I was with Comcast.net, where some of my songs have been purchased /Licenced then, (Subscription with Comcast.net,now I have ATT.NET).
I need to know how to renew the old ITunes licence (COMCAST.Net, where I bought my first songs in ITunes.
My new PC has been authorized by ITunes,Dell, Windows Vista
Currently Being ModeratedAug 8, 2010 9:40 AM (in response to Rumbero421)Yes, I understand what your issue is.
For some reason you created a new iTunes account rather than updating your info.
Go to iForgot and click on *Forgot your Apple ID?* .
This will allow you to recover your password without having access to that old email address.Mac mini (mid 2010) - 2 GB RAM, Mac OS X (10.6.4), silver mini, blue mini, silver shuffle, iTunes 9.1.1 (12)