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Unable to reset an OLD Apple I.D. So I can Not Hear My Purchased Songs

2183 Views 4 Replies Latest reply: Aug 8, 2010 9:40 AM by Chris CA RSS
Rumbero421 Calculating status...
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Aug 6, 2010 11:51 PM
I have songs purchased on an old Apple ID with a "Name@COMCAST.NET" Ext., this ID has been dissabled due to too many times trying to sign in, I do have a new ID with a "NewName@ATT.NET" ext. I'd tried to re authorize my PC with no results, so I can not retrieve or reset this Old password in the Old sign up name, and I can not hear my songs.
Can anybody help?
Dell, Windows Vista
  • Chris CA Level 9 Level 9 (73,360 points)
    Mac mini (mid 2010) - 2 GB RAM, Mac OS X (10.6.4), silver mini, blue mini, silver shuffle, iTunes 9.1.1 (12)
  • Chris CA Level 9 Level 9 (73,360 points)
    Yes, I understand what your issue is.
    For some reason you created a new iTunes account rather than updating your info.

    Go to iForgot and click on *Forgot your Apple ID?* .
    This will allow you to recover your password without having access to that old email address.
    Mac mini (mid 2010) - 2 GB RAM, Mac OS X (10.6.4), silver mini, blue mini, silver shuffle, iTunes 9.1.1 (12)

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