i can make phone calls on my i 13 but am not receiving incoming calls.

Go through the checklist below as it is possible that you may be getting the incoming calls however your iPhone may just not be ringing.

1. Check to see that the Silent switch is not set to ON. Silent switch is located on the Top Left Side of your iPhone.
2. Open Settings ➔ Sounds & Haptics ➔ Ringer and Alerts : Make sure this is not set to OFF or too Low. Set Change with Buttons to OFF. Below that Make sure that there is a Ringtone selected.
3. Check to see that Silence Unknown Callers is set to OFF. Open Settings ➔ Phone ➔ Silence Unknown Callers : Set this to OFF
4. Make sure that a ringer sound is assigned. Open Settings ➔ Sounds & Haptics ➔ Ringtone : Ensure that a Ringtone is assigned here.
5. Check to see that Do Not Disturb is set to OFF. Open Settings ➔ Focus ➔ Do Not Disturb : Set this to OFF
6. If all of the above is OK on your iPhone then Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

• Press and quickly release Volume UP button
• Press and quickly release Volume DOWN button
• Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 

Axel F.

I'm having the same issues (not receiving calls nor texts) on my iPhone 8. I walked through all of the above steps twice, and still the issue persists.

Very frustrating, as I'm missing many calls each day.

Do you have a working and active cellular service to your iPhone 8?

Axel F.

Of course I do. I can send texts and make outgoing calls. AT&T tried to resolve the issue by resetting my carrier settings. It didn’t help.