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Level 1

4 points

I forgot my password and can’t reset

I can’t seem to reset my password and MacBook Air is locked

Posted on Jan 7, 2022 12:11 PM

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Level 5

7,514 points

Posted on Jan 7, 2022 5:43 PM

Hi jacklin84,

Apple has an additional article just in case you can't reset your password normally: https://support.apple.com/en-us/HT212190

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