From my iPad or iPhone I used to be able to initiate a FaceTime call with my son who has an iPad but NOT an iPhone.
I can no longer do this and yet “Video” is not greyed out on his contact. There is no “Add FaceTime” in his contact details either.
When he calls me, I click on the green “accept” button but the screen immediately goes black with just his initials shown centre screen in a 🟢 and I can’t connect.
What could have changed?
iPad 2, iOS 9
PaulSG wrote:
From my iPad or iPhone I used to be able to initiate a FaceTime call with my son who has an iPad but NOT an iPhone.
I can no longer do this and yet “Video” is not greyed out on his contact. There is no “Add FaceTime” in his contact details either.
When he calls me, I click on the green “accept” button but the screen immediately goes black with just his initials shown centre screen in a 🟢 and I can’t connect.
What could have changed?
He may not have facetime enabled. And more than likely the issue is on his end, since you can facetime everyone else except for him.
PaulSG wrote:
From my iPad or iPhone I used to be able to initiate a FaceTime call with my son who has an iPad but NOT an iPhone.
I can no longer do this and yet “Video” is not greyed out on his contact. There is no “Add FaceTime” in his contact details either.
When he calls me, I click on the green “accept” button but the screen immediately goes black with just his initials shown centre screen in a 🟢 and I can’t connect.
What could have changed?
He may not have facetime enabled. And more than likely the issue is on his end, since you can facetime everyone else except for him.
But he CAN make outgoing FaceTime calls so, presumably, his FT is enabled on his iPad…..No??
FaceTime not showing on a Contact
