FaceTime not showing on a Contact
From my iPad or iPhone I used to be able to initiate a FaceTime call with my son who has an iPad but NOT an iPhone.
I can no longer do this and yet “Video” is not greyed out on his contact. There is no “Add FaceTime” in his contact details either.
When he calls me, I click on the green “accept” button but the screen immediately goes black with just his initials shown centre screen in a 🟢 and I can’t connect.
What could have changed?
iPad 2, iOS 9