Newsroom Update

New iPhone photography exhibition features work from five esteemed photographers, all shot on iPhone. Learn more >

Related Article: If your iPhone or iPod touch won't charge

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone frozen. Impossible to shut down or to move the screen.

iPhone frozen on application> Impossible to shut down or to move the application. Blue screen frozen on "loading information" I tried everything to move cursor of the application...


Posted on Jan 8, 2022 12:53 AM

Reply
Question marked as Apple recommended

Try a "forced" restart of your iPhone, using these instructions:--> Force restart iPhone – Apple Support

Regards

Giulio

Posted on Jan 8, 2022 12:56 AM

1 reply

iPhone frozen. Impossible to shut down or to move the screen.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.