System preferences not accepting my password

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Level 1

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System preferences not accepting my password

Hi can someone help me work out how to get system preferences to accept my password.

I thought maybe I had got my password wrong so have changed it, signed out and back in again on all devices and restarted my laptop. It is still refusing to recognise password and allow me to change date/time or anything else that is locked in system preferences.

I have no software updates available (current OS 10.13.06).

I have not used a blank password.

I have tried restarting my MacBook multiple times.

Grateful to resolve this if anyone can help.

Thanks

MacBook Air 13″, macOS 10.13

Posted on Jan 8, 2022 6:48 AM

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Answer 1

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PRP_53

Level 10

84,949 points

Jan 8, 2022 6:53 AM in response to SarahWelch

If you can't unlock settings in System Preferences

OR >>

Reset Computer Password - this will reset the Admin Account Password

Intel Computer

1 - Restart computer and immediately hold Command + r keys

2 - Top Tool Bar >> Utilities >> Terminal

3 - Type resetpassword as one word and no spaces

4 - Press Return key

5 - Follow the prompts and remember the New Password

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System preferences not accepting my password

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