How long will it take to recieve a refund to my bank account ?

How long will it take to recieve a refund to my bank account ? I was told this 33,99 TL will be refunded once I purchase the premium one which is 66,99 TL but I havent received back my 33,99 TL for the basic subscription done on the same day





[Edited by Moderator]

iPhone 7, iOS 15

Posted on Jan 8, 2022 11:17 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 9, 2022 1:20 PM

Hello melih3413,


​Thank you for using the Apple Support Communities. We understand the importance of keeping track of your refund status, and we have a resource that should help out.


If your refund request was approved, you can use this link to Check the status of a refund for apps or content that you bought from Apple.


"How to check the status of your refund request

  1. Go to reportaproblem.apple.com and sign in with your Apple ID.
  2. Choose Check Status of Claims. If you don't see Check Status of Claims, you don't have any pending refund requests.
  3. To see the status, tap or click Pending."


Regarding the timeframe for a refund, it depends on the payment method:


"Here's how long it takes for a refund to appear on your account or statement:

Store credit—It might take up to 48 hours to see the refund in your Apple ID balance.

Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.

All other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution."


Best wishes.

1 reply
Question marked as Top-ranking reply

Jan 9, 2022 1:20 PM in response to melih3413

Hello melih3413,


​Thank you for using the Apple Support Communities. We understand the importance of keeping track of your refund status, and we have a resource that should help out.


If your refund request was approved, you can use this link to Check the status of a refund for apps or content that you bought from Apple.


"How to check the status of your refund request

  1. Go to reportaproblem.apple.com and sign in with your Apple ID.
  2. Choose Check Status of Claims. If you don't see Check Status of Claims, you don't have any pending refund requests.
  3. To see the status, tap or click Pending."


Regarding the timeframe for a refund, it depends on the payment method:


"Here's how long it takes for a refund to appear on your account or statement:

Store credit—It might take up to 48 hours to see the refund in your Apple ID balance.

Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.

All other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution."


Best wishes.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How long will it take to recieve a refund to my bank account ?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.