activation lock
i got my iphone4 from my friend. before erasing iCloud i tryed to format and its stuck in activation lock and my friend given his apple id. i tried to open activation lock but it still says apple id is incorrect
iPhone 4
Question marked as
Without the correct Apple ID and password, you can't remove the Activation Lock.
If he is the original owner, have him contact Apple. Apple can remove the ID if provided the required paperwork to include the original purchase receipt with the serial number on it.
Request additional support for unlocking your device. -
You used to be able to take the device, the original purchase receipt with the serial number, and a photo ID to the nearest Apple Store (if it has reopened) and have them remove the ID. This may have changed, so call the store before going to make sure they can help.