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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Hi,
i've paid for and downloaded many album and some of the songs won't play, when I click on them a box comes up asking me to authorize the computer, i dod this, it tells me the computer has been authorize and the songs still wont play, I cant find any advice that isnt authorise this computer.
Any suggestions? Its really frustrating paying for the albums, them not working and the not being able to get any help.
Thanks,
Steve
If you see repeated requests to authorise songs, that indicates that the song file is faulty. It may have been an incomplete download for example.
The suggested fix is to delete the faulty song from your Library (and from your computer) and download it again. You need to look at your account purchases in order to see them.
Try it with one faulty song. Once you understand who it works, repeat the procedure with any other songs.
If you see repeated requests to authorise songs, that indicates that the song file is faulty. It may have been an incomplete download for example.
The suggested fix is to delete the faulty song from your Library (and from your computer) and download it again. You need to look at your account purchases in order to see them.
Try it with one faulty song. Once you understand who it works, repeat the procedure with any other songs.
Songs that wont play
