Newsroom Update

Tap to Pay on iPhone is now available in Canada. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

my iPhone froze while updating what can I do?

I have a iPhone 12 Pro and it froze while updating. Verizon told me to turn on iTunes, the problem is iTunes will only download on Big Sur or earlier. Please help!

Teresa

iPhone 12 Pro, iOS 15

Posted on Jan 9, 2022 4:20 PM

Best reply

kb1951

Level 10

124,289 points

Posted on Jan 9, 2022 4:25 PM

See if this helps for a frozen phone: https://support.apple.com/en-gb/HT201412

View in context

my iPhone froze while updating what can I do?

Similar questions