I bought a new pair of AirPods last week. After pairing them with my iPhone I noticed that the warranty period ends much earlier than it should be (about 2 months earlier). Does this mean that someone has already used these AirPods?
iPad Pro, iPadOS 15
Yes, they were in an original, sealed box. I bought it from a big store for electronic products. I am just wondering how Apple determine the start of warranty period. I bought the AirPods on Jan. 8th. After pairing them with my iPhone, i can see the limited warranty from Apple expires on 19.11.2022, which is almost 2m shorter than 1 year. That’s why I am thinking if someone has already used it before.
Yes, they were in an original, sealed box. I bought it from a big store for electronic products. I am just wondering how Apple determine the start of warranty period. I bought the AirPods on Jan. 8th. After pairing them with my iPhone, i can see the limited warranty from Apple expires on 19.11.2022, which is almost 2m shorter than 1 year. That’s why I am thinking if someone has already used it before.
Had a similar issue with you.
You should go to checkcoverage.apple.com and the warranty should tally with your date of purchase.
Hope this helps.
Leisay wrote:
I bought it from a big store for electronic products.
That does not answer the major question posed above:
“Were they purchased at an Apple Store or Authorized Apple Retailer?“
That is where the solution to this very likely resides.
Thank you for being patient with me. I did not answer immediately if it is an “authorized apple retailer” because i could not find this exactly wording. But since you mentioned this the major question, I checked the apple website, and the shop is listed as sales location for apple products (pls refer to the screenshot). Does this count as “authorized Apple retailer”?
Besides i noticed that the reply has been recommended by Apple, maybe someone from apple can also answer my question directly: how Apple determine the start of warranty period?
What might “new pair of AirPods” mean exactly?
warranty period shorter than 1 year
