You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I bought a new pair of AirPods last week. After pairing them with my iPhone I noticed that the warranty period ends much earlier than it should be (about 2 months earlier). Does this mean that someone has already used these AirPods?
iPad Pro, iPadOS 15
Yes, they were in an original, sealed box. I bought it from a big store for electronic products. I am just wondering how Apple determine the start of warranty period. I bought the AirPods on Jan. 8th. After pairing them with my iPhone, i can see the limited warranty from Apple expires on 19.11.2022, which is almost 2m shorter than 1 year. That’s why I am thinking if someone has already used it before.
Yes, they were in an original, sealed box. I bought it from a big store for electronic products. I am just wondering how Apple determine the start of warranty period. I bought the AirPods on Jan. 8th. After pairing them with my iPhone, i can see the limited warranty from Apple expires on 19.11.2022, which is almost 2m shorter than 1 year. That’s why I am thinking if someone has already used it before.
Had a similar issue with you.
You should go to checkcoverage.apple.com and the warranty should tally with your date of purchase.
Hope this helps.
Leisay wrote:
I bought it from a big store for electronic products.
That does not answer the major question posed above:
“Were they purchased at an Apple Store or Authorized Apple Retailer?“
That is where the solution to this very likely resides.
Thank you for being patient with me. I did not answer immediately if it is an “authorized apple retailer” because i could not find this exactly wording. But since you mentioned this the major question, I checked the apple website, and the shop is listed as sales location for apple products (pls refer to the screenshot). Does this count as “authorized Apple retailer”?
Besides i noticed that the reply has been recommended by Apple, maybe someone from apple can also answer my question directly: how Apple determine the start of warranty period?
What might “new pair of AirPods” mean exactly?
warranty period shorter than 1 year
