I accidently restored my new Iphone 12 with a backup on my laptop from my exwifes old phone. She no longer has that icloud account. how can I erase and start over and back up with my information from icloud without calling her.

I accidently restored my new Iphone 12 with a backup on my laptop from my exwifes old phone. She no longer has that icloud account. how can I erase and start over and back up with my information from icloud without calling her.

iPhone 12, iOS 15

Posted on Jan 10, 2022 6:11 AM

Reply
1 reply

Jan 11, 2022 7:13 AM in response to yoiphoto

Hello yoiphoto,


We see that you need help with a backup on your iPhone.


First, you’ll want to make sure that you turn off Activation Lock and sign out of iCloud. Sign out of iCloud on your iPhone, iPad, iPod touch, Apple TV, or Mac


Once you're signed out, you'll want to wipe all content and settings from your iPhone. Erase iPhone


After that, you can set the iPhone again and restore a backup from your device. Restore your iPhone, iPad, or iPod touch from a backup


Cheers!

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I accidently restored my new Iphone 12 with a backup on my laptop from my exwifes old phone. She no longer has that icloud account. how can I erase and start over and back up with my information from icloud without calling her.

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