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Reinstall MacOS after factory reset

My mac display a globe and alert symbol. after I turn off and turn back on while holding Command-R(as instructed), my mac still display the same thing.

MacBook Air 13″, macOS 11.4

Posted on Jan 10, 2022 7:17 AM

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Question marked as Best reply

Posted on Jan 10, 2022 8:22 AM

From this article:

About macOS Recovery on Intel-based Mac computers - Apple Support


If startup from Internet Recovery is unsuccessful, you see a globe with an alert symbol (exclamation point):

If you see the globe and alert symbol, try these solutions:

  • Make sure that your Mac can connect to the internet. If you're not prompted to choose a Wi-Fi network during startup, choose a network from the Wi-Fi menu , if available.
  • Press Command-R at startup to try using the built-in Recovery system instead of internet Recovery.
  • Connect to the internet using Ethernet instead of Wi-Fi, or vice versa.
  • Connect to the internet from a different Wi-Fi or Ethernet network. Your network configuration might not allow the internet access that macOS Recovery needs.
  • Try again later, because the issue might be temporary.
  • Start up from another disk or volume, if available, or use a bootable installer to reinstall macOS.


1 reply
Question marked as Best reply

Jan 10, 2022 8:22 AM in response to idhamore

From this article:

About macOS Recovery on Intel-based Mac computers - Apple Support


If startup from Internet Recovery is unsuccessful, you see a globe with an alert symbol (exclamation point):

If you see the globe and alert symbol, try these solutions:

  • Make sure that your Mac can connect to the internet. If you're not prompted to choose a Wi-Fi network during startup, choose a network from the Wi-Fi menu , if available.
  • Press Command-R at startup to try using the built-in Recovery system instead of internet Recovery.
  • Connect to the internet using Ethernet instead of Wi-Fi, or vice versa.
  • Connect to the internet from a different Wi-Fi or Ethernet network. Your network configuration might not allow the internet access that macOS Recovery needs.
  • Try again later, because the issue might be temporary.
  • Start up from another disk or volume, if available, or use a bootable installer to reinstall macOS.


Reinstall MacOS after factory reset

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