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Password change not permitted on Catalina

When attempting to change my password (Uunder Users and Groups as administrator) on Catalina I get the following message"The password for the account “David Phelps” was not changed. Your system administrator may not allow you to change your password or there was some other problem with your password. Contact your system administrator for help." I checked Profiles under System Preferences and there are no profiles installed.


iMac Line (2012 and Later)

Posted on Jan 10, 2022 11:01 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 10, 2022 2:09 PM

Does this computer have more than one user account ?


If so, is your account an Admin Account ?


Set up users, guests, and groups on Mac


Reset Computer Password - This will change Only the Admin Account of this computer


Intel Computer


1 - Restart computer and immediately hold Command + r keys


2 - Top Tool Bar >> Utilities >> Terminal


3 - Type resetpassword as one word and no spaces


4 - Press Return key


5 - Follow the prompts and remember the New Password


Apple Silicon M1 Computer 


1 - Choose Apple menu > > Shut Down.


2 - Press and hold the power button on your Mac until you see “Loading startup options.”


3 - Click Options, then click Continue. 


4 - Top Tool Bar >> Utilities >> Terminal


5 - Type resetpassword as one word and no spaces


6 - Press Return key


7 - Follow the prompts and remember the New Password


Similar questions

1 reply
Question marked as Top-ranking reply

Jan 10, 2022 2:09 PM in response to Dave-Fairview

Does this computer have more than one user account ?


If so, is your account an Admin Account ?


Set up users, guests, and groups on Mac


Reset Computer Password - This will change Only the Admin Account of this computer


Intel Computer


1 - Restart computer and immediately hold Command + r keys


2 - Top Tool Bar >> Utilities >> Terminal


3 - Type resetpassword as one word and no spaces


4 - Press Return key


5 - Follow the prompts and remember the New Password


Apple Silicon M1 Computer 


1 - Choose Apple menu > > Shut Down.


2 - Press and hold the power button on your Mac until you see “Loading startup options.”


3 - Click Options, then click Continue. 


4 - Top Tool Bar >> Utilities >> Terminal


5 - Type resetpassword as one word and no spaces


6 - Press Return key


7 - Follow the prompts and remember the New Password


Password change not permitted on Catalina

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