can I get the remainder of cents remove from my account?

Go here - iTunes - Official Apple Support at the bottom select "get support" and then choose Apple ID. Next choose from the list of options. If you do not see the exact option select the one that is the closest match. Ask them to remove the remaining funds

**update. I misread your response.

Pick the closest option that will get you to a person. if that does not work go here - Get Support