Apple Intelligence now features Image Playground, Genmoji, Writing Tools enhancements, seamless support for ChatGPT, and visual intelligence.

Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Amanda2767 Author

Level 1

4 points

hi I'm unable to install macOS Big Sur. I keep getting HT201372 error. has anyone else encountered this and how did you resolve it? TIA

Posted on Jan 10, 2022 11:37 PM

Top-ranking reply

leroydouglas

Community+ 2024

Level 10

189,090 points

Posted on Jan 11, 2022 9:48 AM

Amanda2767 wrote:

hi I'm unable to install macOS Big Sur. I keep getting HT201372 error. has anyone else encountered this and how did you resolve it? TIA

This <HT201372 > seems more like the Help Topic, not an error message(?) ref:

https://support.apple.com/en-us/HT201372

How to create a bootable installer for macOS - Apple Support

You would need to post more specific information...about your issue

What is your current macOS?

What is your exact Mac?

verify you are using the Safari browser to download/initiate the macOS links.

The older macOS installer backups on this server:

https://support.apple.com/en-us/HT211683

View in context

hi I'm unable to install macOS Big Sur. I keep getting HT201372 error. has anyone else encountered this and how did you resolve it? TIA

Similar questions