hi I'm unable to install macOS Big Sur. I keep getting HT201372 error. has anyone else encountered this and how did you resolve it? TIA

Amanda2767 wrote:

hi I'm unable to install macOS Big Sur. I keep getting HT201372 error. has anyone else encountered this and how did you resolve it? TIA

This <HT201372 > seems more like the Help Topic, not an error message(?) ref:

https://support.apple.com/en-us/HT201372

How to create a bootable installer for macOS - Apple Support

You would need to post more specific information...about your issue

What is your current macOS?

What is your exact Mac?

verify you are using the Safari browser to download/initiate the macOS links.

The older macOS installer backups on this server:

https://support.apple.com/en-us/HT211683