The operation couldn't be completed error 13

MIA_0207 wrote:

I got a Mac from the company, but there was a previous user, so I added user and made a new account as Admin

the operation couldn't be completed error 13

The Apple Consulting Center said there seemed to be two admins, so I deleted the newly created account and asked to create a new account with Standard.

I still get the same error every time I turn on the mac.

What should I do? Anyone with the same symptoms please help

**macOS : Big Sur (11.5.2.)

Would suggest communicating with " The Company " " IT Departments " from whom you received the computer. They may have this computer Enrolled in a Mobile Digital Management Program.

If the computer is enrolled in a MDM - they control the computer and may have put Limits on what Types of Accounts can and can not be placed on this computer.

Communicate with the previous User who made the Admin Account for the password to that account.

If that is not possible What to do before you sell, give away, or trade in your Mac and start over