I’m getting charged and I have no subscription for the amount I’m getting charged for.

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Jess8148 Author

Level 1

4 points

I’m getting charged and I have no subscription for the amount I’m getting charged for.

I would like a refund for charges I’m being charged. I only have one subscription and that’s only $5.99

iPhone 12 Pro Max, iOS 15

Posted on Jan 11, 2022 4:29 AM

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Answer 1

Best reply

ed2345

Level 9

62,570 points

Jan 11, 2022 6:17 AM in response to Jess8148

Jess,

First determine if it is a real charge on your account, or just a scam phishing message trying to scare you. Phishing messages falsely claiming that you have a charge from Apple are unfortunately very common.

But if it is a real charge on your account, follow the steps in here:

If you see 'apple.com/bill' on your billing statement - Apple Support

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Answer 2

Jess8148 Author

Level 1

4 points

Jan 11, 2022 7:51 AM in response to ed2345

I don’t see it on my apple account but it’s coming out of my payment method I have set up for apple. It has come out of that account and says for a apple subscription. I only have one and that’s that due till September.

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Answer 3

ed2345

Level 9

62,570 points

Jan 11, 2022 8:18 AM in response to Jess8148

Jess, If it is on your credit card but not on your Apple ID, perhaps your card is being used for another Apple ID? Check the steps in the document that I linked, and if necessary reach out to Apple Support.

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I’m getting charged and I have no subscription for the amount I’m getting charged for.

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