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cRose007 Author

Level 1

27 points

macOS mail app fails to receive new emails.

macOS 12.1 Monterey, Mail 15.0, MacBook Pro M1Max

I'm using macOS mail app and several times a day it fails to receive new emails. I've confirmed the account (yahoo) is setup correctly, and the same account's emails show up my iPhone with no issue. only way to get the new mail on Mac is to restart app.

MacBook Pro (2020 and later)

Posted on Jan 11, 2022 12:50 PM

Top-ranking reply

leroydouglas

Community+ 2024

Level 10

188,622 points

Posted on Jan 12, 2022 8:24 AM

cRose007 wrote:

macOS 12.1 Monterey, Mail 15.0, MacBook Pro M1Max

I'm using macOS mail app and several times a day it fails to receive new emails. I've confirmed the account (yahoo) is setup correctly, and the same account's emails show up my iPhone with no issue. only way to get the new mail on Mac is to restart app.

Did you try rebooting the machine...?

If no resolve delete the account and add it back in.

ref; If you can’t send or receive email on your Mac

Use Connection Doctor in Mail on Mac - Apple Support

Remove email accounts in Mail on Mac

https://support.apple.com/en-lamr/guide/mail/mlhl9eb9408c/15.0/mac/12.0

Add email accounts in Mail on Mac - Apple Support

https://support.apple.com/en-lamr/guide/mail/mail35803/mac

Mail set up wizard https://support.apple.com/mail

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macOS mail app fails to receive new emails.

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