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Billie Eilish is Apple Music’s Artist of the Year for 2024. Learn more >
Billie Eilish is Apple Music’s Artist of the Year for 2024. Learn more >
Who can I talk to about my Apple Music subscription? Apple has charged my twice this month for a monthly subscription but also in December for yearly, I just recently switched to yearly and they made me rebuy it.
iPhone XS Max, iOS 15
Are you sure the charges are for Apple Music and not something else entirely? It is not possible to have more than one subscription to Apple Music active at the same time. Once you selected the Yearly option it should have cancelled the monthly one instantly.
Follow the steps here to identify the charges: link-> If you see 'apple.com/bill' on your billing statement - Apple Support
You can contact Apple Support directly to get a refund or cancel any subscriptions you do not want: link-> Contact Apple for support and service - Apple Support
Are you sure the charges are for Apple Music and not something else entirely? It is not possible to have more than one subscription to Apple Music active at the same time. Once you selected the Yearly option it should have cancelled the monthly one instantly.
Follow the steps here to identify the charges: link-> If you see 'apple.com/bill' on your billing statement - Apple Support
You can contact Apple Support directly to get a refund or cancel any subscriptions you do not want: link-> Contact Apple for support and service - Apple Support
Apple is taking more money out of my account for Apple Music
